Contact Us

We love hearing from our customers! If you have any questions about our framed artwork, ordering process, custom photo framing or anything else on your mind, please reach out via the email contact form below.

We try to reply to all messages within 24 hours! Simply send us an enquiry anytime and we'll help in whatever way necessary, from being confused by all the frame and canvas sizes, frame orientation (verticle or horizontal), any custom ideas we can implement for you, whatever the case might be our team of experienced and well trained staff will ensure the process is hasty and worry free, leaving you satisfied with the end result every single time!

Email

The best way to get a hold of us is by emailing Admin@FramedPieces.com. Send us an email using the contact form below or the email link above for the standard email interface, allowing for file uploads, personalisation etc.

Some of the most common topics people ask us about include:

  • Questions about sizing, materials, frames, etc:
    We're happy to provide detailed specifications and recommendations for the art you're interested in. We do our best to include all the information available around our site but if you have any questions at all we will do our best to answer truthfully and honestly as our image and customer satisfaction is one of our highest priorities!

  • Questions about ordering and shipping:
    Need extra details on shipping times or details about shipping to a specific area? We will reply with the sufficient details to ensure a smooth process all the way through.

  • Custom framing requests:
    We offer professional custom framing services. Email us your preferences and we can frame your pieces! Whether you want your artwork printed in a standard size or you want a specific size that isn't listed, don't hesitate to contact us! Our experienced team will handle whatever you may have in mind.

  • Seeking print or framing recommendations:
    Unsure what art or frame styles work best for your space? Send us the details and our team can provide suggestions based on years of experience.

Those are just a few common topics. Please reach out about absolutely anything related to our artwork and services. We love assisting both new and returning customers with all aspects of the art buying experience.

What To Include

To help us provide the best assistance via email and ensure you receive all your answers as quickly as possible please include the following information in your email:

  • Your name and contact information:
    Your' phone number, address and/or other contact details.

  • Order number:
    If contacting us about an existing purchase.

  • Artwork or frame details:
    For inquiring about a specific framed art piece or framed canvas print.

  • Pictures:
    If asking about framed artwork or framed canvas recommendations for your living spaces, whether that be lounge room, bathroom, bedroom etc, our knowledgeable team can provide a range of examples that will not only match the room but also transform the room into something fresh and exciting!

The more details you can provide, the better we can help! We look forward to hearing from you and assisting with your framed art and framed canvas printing needs.

Contact form